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Level One Certification |
| Our level one certification is the highest certification available. Below are the guidelines of the level one certification. |
| 1. Response time - Within 5 hours |
| 2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least two or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company. |
Company Information (provided by applicant) [Printable Version] |
|
| Company
Name |
Visor Hosting Company |
Contact Name |
Jesse Lopez |
| Contact Phone | 1-209-538-7365 |
| Contact Email |  |
| Postal Address | 924 Bordeaux Drive |
| Company Website | http://www.visorhosting.com |
| In Business Since | 1 Year
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
5 |
Support/Billing system(s) used |
Client Support/billing: WHMAutopilot Live Chat: Help Center Live FAQ: Help Center Live Forums: Invision Power Board |
Links to Us |
No |
Abides By Hosts Pledge |
No |
Abides By Client Pledge |
No |
Rating |
4 |
Vote |
|
Press Releases |
|
Comments |
|
John |
This company is by far the best I have ever dealt with. I have had many hosting companies and this one has the best technical support staff and the friendliest account representatives! A++ Customer Service! |
Disgruntled customer |
Strange how atleast one of the current commentors is an employee of Visor Hosting, and the other posts a site that isn't up. VH has no customer service at all. They are rude and completely out of hand. They do not stand by their gtd of 99.9% up time and are down for days at a time with no contact at all. They offer only a $25.00 credit after losing thousands of dollars in advertising and sales to a customer. |
Visor Hosting Company |
Strange how the one cutomer we ever had use "Our Right to Refuse Service" on is now a "Disgruntled Customer" - GO FIGURE! Customer was happy until WE decided to drop their account due to rude comments, and obscene language left on our company voicemail. One unhappy ex-customer compared to 100's of happy ones- apparently we are doing something right! :-) |
Add Comment |
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