Level One Certification |
| Our level one certification is the highest certification available. Below are the guidelines of the level one certification. |
| 1. Response time - Within 5 hours |
| 2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least two or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company. |
Company Information (provided by applicant) [Back To Normal View] |
|
| Company
Name |
PeopleHost |
|
Administrator's Note: This certification is pending revocation due to complaints we have received. Reports indicate a recent management change may be to blame for a decline in service level. This Web host has not returned Geek Certified or customer phone calls. (Message Posted 6/15/06)
|
|
Contact Name |
Steve Horrighs |
| Contact Phone | +1.8154258863 |
| Contact Email |  |
| Postal Address | 270 Andy Drive Melrose Park, IL 60160 |
| Company Website | http://www.peoplehost.com/ |
| In Business Since | 5 Years
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
6 |
Support/Billing system(s) used |
ModernBill/Perldesk/PeopleHost Custom Support Tools |
Links to Us |
No |
Abides By Hosts Pledge |
No |
Abides By Client Pledge |
No |
Rating |
3 |